Shipping & Returns

Returns Policy

All Magnus Apparel items are made to order, as a result we do not accept returns on any Made to Order items unless an item is damaged in transport in which case a replacement will be provided, all defective items must be logged within 24 hours of reception, Items included: Jerseys, Pants, Hoodies or any other products modified to include any personalised details on the product including but not limited to Gamertags or other Individual specific features. 

In some products you may experience a slight colour variation as opposed to images, it is recommended that prior to ordering bulk products that a sample is obtained to ensure it meets your expectations in both quality, design & colour, no returns wIll be accepted on bulk product orders unless a sample was first ordered and the finished product is greatly different to the sample or the products are damaged during transit this must be logged upon reception of 

Magnus Apparel has a strict no returns policy on digital products, once any design work has commenced this can not be refunded under any circumstances, you may choose to have the value applied to another project providing the project hasn't been fully commenced however once concept work has been completed you can not transfer any design fees.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram

All products are Made to Order and have a 3-4 week lead time before shipping is processed any shipping paid for is for shipping after the 3-4 weeks production period and not before.